Payment Policy – Effective as of January 6, 2025

At ZALONSOPIC, we aim to provide a secure and seamless checkout experience for our customers. This Payment Policy outlines the accepted payment methods, payment process, and payment-related terms for all orders placed on our website zalonsopic.com.

By making a purchase on our website, you agree to comply with the terms outlined in this Payment Policy.

1. Accepted Payment Methods

We accept a variety of payment methods to accommodate our customers. The following payment options are available on zalonsopic.com:

  • Credit/Debit Cards: We accept major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: You can use your PayPal account to complete your purchase securely.

  • Other Payment Methods: Depending on availability, we may offer other payment options such as Apple Pay, Google Pay, or other local payment methods.

2. Payment Process

  • Placing an Order: When you place an order, you will be required to provide your payment details at the checkout. Your payment will be processed securely through our payment gateway.

  • Authorization: By submitting your payment details, you authorize ZALONSOPIC to charge the full amount of your order, including applicable taxes and shipping fees, to the payment method you provided.

  • Order Confirmation: After your payment has been successfully processed, you will receive an order confirmation email containing the details of your purchase. This email confirms that we have received your order and payment.

  • Payment Verification: In some cases, we may require additional verification to process your payment. This may include verifying your billing address, security code (CVV), or other information. If we are unable to verify your payment, we may contact you for further clarification or cancel your order.

3. Billing Information

  • Accuracy of Information: When providing payment information, please ensure that your billing address, contact details, and other information are accurate and up-to-date. Incorrect billing information may delay the processing of your order.

  • Billing Address: The billing address provided during checkout must match the one associated with your payment method. This is necessary for fraud prevention and verification purposes.

4. Currency and Pricing

  • Currency: All transactions on zalonsopic.com are processed in US Dollars (USD). If your payment method is in a different currency, your financial institution may convert the total amount to your local currency.

  • Price Changes: While we strive to ensure that prices listed on our website are accurate, ZALONSOPIC reserves the right to change the pricing of products without notice. If a price change occurs before your order is processed, we will notify you, and you can choose to proceed with the updated price or cancel the order.

5. Taxes

  • Sales Tax: Applicable sales tax will be added to your order based on your shipping address. Sales tax rates vary depending on the state or region, and it will be automatically calculated during checkout.

6. Payment Security

  • Secure Transactions: We use secure payment gateways to protect your personal and payment information. All payments are processed using industry-standard encryption methods to ensure your details are kept safe.

  • Privacy Protection: We value your privacy and ensure that your payment and personal information is kept confidential. Please refer to our Privacy Policy for more details about how we handle your personal data.

7. Failed Payments

  • Payment Declines: If your payment is declined by your bank or payment provider, we will notify you via email. You may need to update your payment information or choose an alternative payment method to complete your order.

  • Insufficient Funds: If there are insufficient funds in your account or issues with your payment method, we may attempt to process the payment again or contact you for clarification. If payment is not successfully completed, your order will be placed on hold until the payment issue is resolved.

8. Refunds

  • Refund Process: In the event that a refund is required (such as for returned products or canceled orders), refunds will be processed to the original payment method. The time it takes for the refund to appear in your account may vary based on your payment provider.

  • Refunds for Canceled Orders: If your order is canceled due to product availability or another issue on our end, you will receive a full refund to your payment method.

9. Payment Disputes

If you believe there is an issue with your payment or you wish to dispute a charge, please contact our customer service team as soon as possible. We will investigate the issue and work with you to resolve it.

10. Customer Support

If you have any questions regarding payment methods, processing, or security, please contact our customer service team:

  • Email: info@zalonsopic.com
  • Phone: (731) 424-7438
  • Address: 149 Shadow Lawn Dr, Jackson, Tennessee (TN), United States

Effective Date: January 6, 2025

Thank you for shopping with ZALONSOPIC. We are dedicated to providing a secure and smooth checkout experience. Should you need any assistance regarding payment, our customer service team is always ready to help!